If you want to scale your MSP, you need to bring on new clients. In order to bring on new clients, you need more leads. And that requires lead generation to expand your pipeline of prospective clients. As part of the practice of reaching out to potential new clients, you need a strategy and systematic […]
Unleash your MSP’s potential and scale your business with standardization, asset management, and client engagement. IT environments are complex and include different tools, hardware, and software that need to operate efficiently. MSPs are responsible for those assets, but may have difficulty scaling their own business as they handle the growing business goals of their clients. […]
Do you struggle to understand the full scope of your prospective customer’s challenges after your initial conversation? A discovery call using the Ultimate MSP Discovery Call Checklist can set the tone for a successful relationship with your new client, as you bring a robust qualification process to your discovery calls and identify the challenges they […]
In today’s technology-driven world, MSPs know the value their services bring to their clients. But despite the increased demand and rise of complex IT infrastructures, many MSPs struggle to increase their monthly recurring revenue. With nearly 75% of MSPs generating less than $1 million in revenue, there is plenty of opportunity for growth. In this […]
MSPs face plenty of challenges when it comes to the quarterly business review (QBR). A lack of client engagement, dead end proposals, and getting face time with key decision makers can make QBRs difficult to complete. And some clients just don’t want to have them at all. To get the most out of your QBRs, […]
Cloud adoption is on the rise among small and medium-sized businesses (SMBs). Microsoft Azure is consistently attracting new SMB customers, which means managed service providers (MSPs) must be ready to protect Azure data and applications. We created this guide to business continuity and disaster recovery (BCDR) on Azure to help MSPs prepare. According to Microsoft’s […]
The continuing shift of small and medium-sized businesses (SMBs) moving to a hybrid-cloud infrastructure is creating an opportunity for managed service providers (MSPs). MSPs can build a strong cloud practice as they support their clients’ on-premises and cloud environments, creating new revenue streams along the way. This opportunity presents challenges, however, especially when it comes […]
Disaster recovery as a service (DRaaS) is a critical offering for managed service providers (MSPs) to support their clients and grow their bottom line. If you’re an MSP looking to implement a DRaaS service for your clients, do you know what criteria you should be looking for? Take a look at What MSPs Should Look […]
As advisors for all-things IT to small and medium businesses (SMBs), managed service providers (MSPs) are consistently looking for ways to best serve their clientele. MSPs looking for new revenue streams and offerings for SMBs should consider co-managed IT, which enables MSPs to reach into new markets with businesses that have their own internal […]
Online data hacking is increasing; it is important to spot the signs of a possible hack and the ways to prevent them. Mass data breaches and ransomware attacks can incur significant legal and financial damages. The types of attacks a user may face include: Links Exploits the browser and gains control over the entire system […]
The costs of cybercrime reach far beyond the ransoms paid. It encompasses the costs of the damage and destruction of data, lost productivity, theft of intellectual property, theft of personal and financial data, and not to mention reputational harm. More than half of all cyberattacks are committed against small-to-midsize businesses (SMBs), costing them roughly $6 […]
To manage cybersecurity at scale, MSPs need solutions that are purpose-built for MSPs. Vade for M365 is a threat detection and response solution for M365 that helps MSPs build a scalable managed security service with a single solution. In this data sheet, you’ll learn how Vade for M365 catches the emai-borne threats that Microsoft 365 […]
The fastest and easiest method of delivering ransomware is via the most used communication tool in the world: email. From social engineering to ransomware kits, hackers have the tools and techniques to penetrate email and bring business to a halt. In this infographic, you’ll learn four reasons why email is the preferred method of delivering […]
Cybersecurity is the #1 revenue opportunity for MSPs, but as many MSPs are disovering, scaling managed security is easier said than done. In this white paper, you’ll learn how to build a scalable managed security service with Vade for M365, an email security solution that is purpose-built for MSPs. You’ll learn why MSPs are capitalizing […]
Email remains the #1 cyberattack vector and the preferred delivery method for ransomware. Businesses of all sizes are at risk, and the fallout from an attack goes well beyond the ransom payment. In this white paper, we explore how ransomware infiltrates businesses, the consequences of an attack, and how you can prevent your business from […]
The growth of Microsoft 365 has created a wealth of new opportunities for MSPs, and cybersecurity shows the most promise for new revenue and business growth. This eBook explores how the COVID-19 pandemic and the shift to remote work has caused an explosion of opportunities for MSPs. You’ll learn how to take advantage of the […]
A new report from AppDirect—the technology platform that powers AppSmart— shows that SMBs are accelerating SaaS adoption, and, since the start of the COVID-19 pandemic, 77 percent have increased their reliance on technology. While technology adoption is on the rise, so are the complexities that come with using, migrating and maintaining new technology solutions. Learn […]
Digital transformation (DX) is accelerating operational technology (OT)* and information technology (IT) convergence and driving businesses forward. Organizations leverage digital technologies such as Internet of Things (IoT), cloud computing, artificial intelligence (AI), and others to optimize operations, improve safety and reliability, and gain a competitive edge. However, despite the many benefits, both the convergence of […]
Retailers large and small face a variety of challenges—everything from vulnerable internet-connected point-of-sale (POS) systems and devices to online ordering, delivery programs, maturing real-time inventory processes, and a rapidly expanding Internet-of-Things (IoT) landscape. This whitepaper discussed the risks, changes in consumer behavior, and other market realities that are pressuring companies to accelerate their digital transformation […]
Many organizations are looking to migrate some or all of the risk out of their IT departments and into the hands of managed security service providers (MSSPs). If you are an MSSP product leader or executive, this expansive market growth represents both an unprecedented opportunity and a challenge. To win and retain business, you must […]
