For most managed service providers (MSPs), the art of sales doesn’t exactly come naturally. In this eBook, we’ve consolidated a list of no-fail cold calling tactics from industry-leading MSPs who’ve mastered the game. Download today and turn your cold calls a bit warmer. From this eBook, you will learn: The DOs and DON’Ts of cold […]
As business executives approach a new decade, they must harness the potential of the non-employee workforce, leverage new and innovative talent acquisition models, and utilize progressive technology platforms to facilitate scalability across all enterprise functions. This research report will highlight the criticality of workforce agility in the evolving world of work and present recommendations and […]
Average field service hourly rates vary by location and type of work, which creates a headache when seeing hourly pay rates. It’s important to balance fair pay rates with your budget and preferred quality-outcomes. So how can you accurately price work for any location or skillset? This guide was created to help. With more than […]
Cyberattacks are the fastest-growing crimes in the world, increasing in both number and sophistication. Experts project that global spending on cybersecurity products and services will exceed $1 trillion cumulatively through 2021. What’s more, cyberattacks will cost the world $6 trillion annually by 2021. Organizations are in dire need of security, which creates incredible growth and […]
Chapter 3: Protect Your Revenue If you’re an MSP whose made it through the first and most challenging stages of growth – turning the chaos of startup into scale and pursuing order to maximize profit – then congratulations and this is for you! Inside this new installation of our MSP Secrets for Sustainable Growth eBook […]
As the pace of technology innovation continues to expand, it becomes harder for IT personnel within SMB to keep up. Not because they are not capable, but simply because they do not have time or opportunity to learn about new capabilities to the level required for adoption. MSPs have a great opportunity to bridge this […]
The technological revolution created a mobile-first society where marketers must come up with mobile-oriented strategies to reach their target customers. MSPs can achieve a lot by switching to mobile-first solutions. Most MSPs constantly face issues related to time management and hiring suitable talent. This eBook provides insight into how switching to mobile-first solutions enables MSPs […]
Many MSPs think that the key to accomplishing more is to keep pushing the limit no matter what. Working hard may be essential but it’s only part of the equation. It’s time to rethink the adage, “hard work is the key to success” and replace it with “think smart and work hard.” Success comes from […]
IT technicians work long hours to clear up service tickets every day, which is an absolute feat. Is IT automation the answer? No, but it will help them be more efficient and able to focus on other IT management tasks. This cheat sheet provides a sneak peek of the top 11 out-of-the-box automation ideas you […]
Organizations today are dealing with a new breed of workforce that are rarely disconnected, and neither are the devices they use. Much of your corporate data and applications are hosted on these devices, and they need to be monitored and secured with near total uptime. You Remote Monitoring and Management (RMM) solution is the first […]
The total addressable managed security market is expected to exceed $58 billion by 2024 as the scope of cybercriminals reaches beyond the enterprise and large-midmarket businesses to include the smallest mom-and-pop shops. The demand for cybersecurity talent is mounting but is being met with a severe shortage of folks who fit the bill, at least […]
Email is still king, even though users have plenty of communication tools to choose from, such as texting, mobile chat and messaging apps. Your customers need email. But can you make money selling it? Yes. There is plenty of profit margin opportunity if you leverage the right email solution and selling model. Download this infographic […]
Chapter 2: Maximize Your Profitability Channel Futures – with the backing of MSP-enablement platform provider Continuum, a ConnectWise Company, and a multitude of successful MSPs – is back to supply you with chapter 2 of our three-part eBook series on helping MSPs run better and smarter businesses. In this instillation, we pick up after MSPs […]
The threat landscape is vast, diverse and increasingly dangerous, with hackers constantly introducing new malware variants and identifying network vulnerabilities to exploit. A single cyberattack can deliver a serious setback to any company’s plans and operations, forcing it to spend money and effort on remediation — resources that otherwise would be allocated to fulfilling strategic […]
The flexibility to perform standard IT maintenance off-site has given MSPs opportunity to serve more customers with less resources. This makes comprehensive service agreements that include on-site services seem much less efficient and financially draining, but they don’t have to be! Our guide to on-site managed services will walk you through how to effectively serve […]
For more than 30 years, Miken Technologies has been providing customers with an award-winning portfolio of information technology products and services. When it comes to securing users’ machines, however, the company’s previous solution wasn’t providing adequate protection. They estimated that 90 percent of their helpdesk calls were related to malware Read more to learn how […]
Chapter 1: Jumpstart Your Growth The managed IT services business has a bright future, with global growth expected to increase from $180.5 billion in 2018 to $282 billion by 2023. Yet, many MSPs continue to find it challenging to grow, optimize, and sustain (or exit) profitability. This eBook series sets out to offer critical guidance […]
At the heart of every organization are its employees, the engine that drives growth, fueled by the data they create and store. It should come as no surprise that 60 percent of corporate data is stored on employee endpoints, and cybercriminals are progressively targeting the valuable data contained on these endpoints. What’s more concerning is […]
One successful malware infection provides the foothold cybercriminals need to steal the organization’s sensitive data. WannaCry successfully locked up more than 200,000 endpoints across the globe. Petya quickly followed, which impacted more than 300,000 endpoints across critical infrastructure entities. Cybercriminals have moved to a multi-vector attack approach. It combines a mixture of social, malware, and […]
Here, we shine a light on our MSP 501 SMBs.
