Are SMBs Ready for the Cloud?
The majority of MSPs play in the small and medium business space. As the cloud becomes part of daily life, are SMBs ready to move their businesses to the cloud?
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Recent articles by Zenith Infotech 1
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Staying Relevant in the Cloud Era as an MSP
You can’t read an IT magazine or website these days without cloud computing and virtualization jumping out at you. It’s clear that businesses are embracing the concept. Many experts predicted that large enterprises would move to the cloud first. But research is showing that small and medium businesses are adopting cloud services faster than their enterprise peers. In fact, a 2011 McKinsey report noted that SMBs represent two-thirds of the public cloud market, and SMBs are outpacing enterprise cloud adoption by 10 points.
Top 10 Things You Want in Your Backup Contract (Part 10)
Our 10th and final point, “Force Majeure,” is your catch-all phrase that has a solid basis in most contracts. In light of recent events, such as Superstorm Sandy, this clause could save your business! Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes. Force Majeure? […]
Top 10 Things You Want in Your Backup Contract (Part 9)
We’ve almost covered all the major points. Our ninth topic is, “Length of History.” In today’s age, the law quite often directs us as to how much history and how long the history must be kept, and hopefully we can help you address those concerns here. Disclaimer: Take these as basic starting templates and get […]
Top 10 Things You Want in Your Backup Contract (Part 8)
“Backup Types” is our eight point. This is more of a caution about understanding what your backup solution can do and the impact it can have on you. Once again, this is important in order to meet any Recovery Time Objective (RTO), Recovery Point Objective (RPO) and Recovery Service Level (RSL) requirements you may have defined.
Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes.
Top 10 Things You Want in Your Backup Contract (Part 7)
Our seventh point, “Backup Schedule,” covers what data you will be backing up and when. This is important in order to meet any recovery time objective (RTO), recovery point objective (RPO) and the recovery service level (RSL) requirements you may have defined.
Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes.
Top 10 Things You Want in Your Backup Contract (Part 6)
When it comes to disaster recovery, service providers should put guarantees around the items they have control of and properly define those they do not to avoid confusion and wrong expectations.
Top 10 Things You Want in Your Backup Contract (Part 5)
This post’s fifth point, "Restore Times—Local," can seriously impact your bottom line if not properly defined!
Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes.
Top 10 Things You Want in Your Backup Contract (Part 4)
The previous blog, "Rate of Change," is impacted by this post’s fourth point: "Automatic Off-Siting of Data."
Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes.
Top 10 Things You Want in Your Backup Contract (Part 3)
Our previous post covered the second point,"Getting the data off site." This week, we will focus on point three, "Rate of Change."
Disclaimer: Take these as basic starting templates and get local legal advice, as local jurisdictions may require specific changes.
Top 10 Things You Want In Your Backup Contract (Part 2)
In our previous guest blog, we covered what gets backed up. Here, we are covering the various clauses or aspects you should have in your backup contract about getting the data off site.
Top 10 Things You Want In Your Backup Contract
Many of you — MSPs, VARs, channel partners — have contracts with your customers for providing backup services; however, there are key points that your backup contracts should contain to alleviate misunderstandings and keep you out of hot water.
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