Secure Your Customers (and Their Business) Through Your System’s Inherent Design
… modern business context. Now that communications systems have moved beyond just phones, security has to apply to any device businesses connect to the internet, from computers to Internet of Things tools such as video doorbells. Using that secure-by-design setup, all of these devices are reliably secured just by working over that safeguarded network. Thanks to native encryption measures and reliable connections, anything connected to the secure-by-design system is itself reliably safe.
A secure-by-design system helps the MSP when it comes to expanding a customer’s communication capabilities. Anyone who’s been paying attention to the current market knows that work has moved to outside the office, with demand for smart working still around well after pandemic-related lockdowns. Under conventional measures, getting a remote system set up securely takes excessive time and sweat: VPNs, external privacy settings and more have to be bolted on before the user sees even a second of use.
However, if the system is secure by design to begin with, expanding it is no problem. With this setup, the same security that users get within the office goes with them outside the office, as they’re still on that secured system. This translates to less time on the MSP’s end spinning up the system, and less time on the customer’s end waiting to launch smart working in full.
Takeaways for the MSP
In terms of immediate value, then, MSPs stand to gain an easier job maintaining solutions with systems that are secure-by-design. Such a system grows and changes without requiring much effort, but any required patches or hotfixes can be applied at a foundational level, making the update process cheap and painless.
In an online environment rampant with threats, end-users need reliable security and MSPs need an easier way to provide it. For both sides of a UCC setup, it’s vital that data protection be a core pillar of the system itself.
Robert Cooper is the managing director Americas at Wildix, a global provider of unified communications solutions that enhance the security and functionality of digital business communications. He has experience in bringing new concepts to market through the channel and is well-versed in how new market models and technologies affect the channel today. You may follow him on LinkedIn or @Wildix_ on Twitter.
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