New Year Means Time to Make Room for New IT Training
the future needs of the company and its clients.
- Quality and delivery
Since almost anyone can upload articles and videos on a given topic, it’s also a good idea to research the learning providers under consideration. Staff want an engaging, informative experience, and management doesn’t want to waste money on sub-par content.
Beyond the merits of the material, MSPs should also consider the methods with which this learning can be received. There’s a wide range of options, from on-site, in-person training to self-paced, asynchronous learning paths.
There should be a good match between the learning style of each employee and the delivery method, as different people have varying success with each. Additionally, the time commitment involved should be considered, since that’s as impactful on the ROI as the cost of the training itself.
- Certification
For IT professionals looking to burnish their resume–or MSPs with clients that value these sort of things–getting an official certification for completing a course of study might be worth it. Obviously, the reputation of the training organization bestowing these certificates is important when deciding whether it’s worth paying a premium for a training program.
Rewarding employees who put in the time and effort with a truly marketable credential is yet another way to show the organization cares about their professional development and isn’t just trying to “check the box” when it comes to offering learning opportunities.
Achieving Mastery
For MSPs seeking a one-stop shopping experience to launch, refresh or augment their employee learning offerings, there’s no better place to begin than the all-new MSP Mastered Certification. IT business transformation guru Erick Simpson leads this free certification program to help you gain the skills you needed to become a rock star MSP. This free program features four levels of learning, each accompanied by an MSP Mastered Certificate on completion.
Each level consists of six thought-leadership webinars covering the latest best practices in managed services. The program begins with Operational Fundamentals, followed by Service Essentials, Sales Mastery and Business Optimization.
These certificate programs are being offered sequentially throughout 2021, enabling dedicated students to bolster their credentials and absorb an incredible amount of valuable, actionable information all year long. To learn more about MSP Mastered and register yourself or staff for any of the certificate programs, visit https://join.itcomplete.com/certification.
Matt Solomon is Vice President, Business Development, Kaseya.
This guest blog is part of a Channel Futures sponsorship.
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