Kaseya Discloses MSP Momentum
Still skeptical about the managed services market? Sure, the transition from reseller to MSP can be difficult. But a look at Kaseya’s recent momentum suggests that plenty of VARs are making the move.
Kaseya says it recorded a 208 percent increase in sales bookings in the first half of 2007 compared to the same period in 2006. The MSP platform provider has also bolstered its endpoint security offerings, and launched a technology alliance program that includes Autotask, Catbird and Tigerpaw.
So are managed services on the technology adoption curve? Kaseya certainly sounds bullish, but partner Autotask thinks we’ve only scratched the surface of the MSP market. Kaseya rivals like N-able are also seeing strong demand for their solutions.
Despite all of this recent momentum, The VAR Guy expects an MSP reality check to occur within the next six to 12 months. While many VARs will succeed in the transition to managed services, we’ll surely hear a few horror stories related to poor planning, personnel push back and missed expectations.
There is no doubt a level of risk involved whenever a business makes a shift to improve the status quo. VARs who want to succeed as an IT Managed Service Provider can do many things to reduce the risk of adopting an MSP business model.
Kaseya understands what it takes for MSPs to be successful and has worked as a trusted advisor to its MSP customers for many years. Through its Roadmap to Success seminar series, its eLearning program and comprehensive training programs, Kaseya has helped and continues to help its customers implement programs and change behavior for MSP success.
Dan,
Thanks for the perspective. Definitely worth noting.
The VAR Guy
Hey var Guy
For journalistic integrity, it would be worthy to note the Dan Shapero is Kaseya’s Sr. VP of Marketing.
It’s my own opinion that Kaseya’s product is the best platform for the technical capable MSP, but Kaseya’s ability to prepare potential MSP’s to the risk and pain of migration is limited and it’s not alone. The marketing team’s real job is the level the immediate path for their sales force during the decision process and no more – Education and training in a profit center for all MSP platform vendors, as it is for most software vendors but it’s unique to this industry that they offer business training. Why you say? Because of their experience of how hard the transition is particularly starting out with inexperienced small business owners saddled with $2,500 or more per month in software costs, loss of on site engineering revenue and others.
Their job is to sell not to protect us – I only object to Trojan horse tactics.
http://blog.kitrx.com
Journalistic Integrity? The VAR Guy is flattered to have such words posted on this site.
Although Dan didn’t post his title and affiliation, he did use his real name — rather than hiding behind some fake name. And if you click on Dan’s name it takes you to the Kaseya site.
But you’re right, The VAR Guy should have pointed out his title and affiliation with Kaseya.
On the other hand: Who’s to say Dan isn’t The VAR Guy?
VAR GUY: Do you know of any VARs using hosted Kaseya w/ Connectwise?
Or are there any VARS who read this forum using hosted Kaseya w/ Connectwise?
Thanks for your help- Bill
Bill: email [email protected] and he’ll share some resources