What VMware’s Cloud Partner Navigator Means for the Channel
… help any partner deliver any cloud and any service to their customers.
VMware partners include those building modern cloud offerings and those preferring more of an asset-light, managed services-only approach. These partners face challenges in embracing and operationalizing the multicloud opportunity. Customers expect cloud companies to be agile. In reality, delivery of new services and capabilities can be slow. This stems from complex back-office operations, inflexible business models, or struggles to hire and train staff. With Cloud Partner Navigator, VMware can help partners address these challenges by simplifying the partner’s business operations, helping them offer a managed services portfolio and providing a … multicloud experience for their customers.
CF: What business problems does it solve for partners?
GT: Cloud Partner Navigator provides three key benefits: increased agility in service onboarding, solving complex multicloud operations and improving the end-customer experience. To simplify multicloud operations and service delivery, Cloud Partner Navigator provides a unified platform for service delivery and onboarding, centralized overview of cloud consumption by end customers and simplified contract management. This helps our partners to keep track of their financials. The platform makes it easier for partners to onboard customers to new services, increasing their business opportunities.
CF: What business problems does this platform solve for partners’ customers?
GT: While delivering operational advantages to partners is one focus, Cloud Partner Navigator is a two-sided platform that also helps our partners’ customers simplify their multicloud experiences. End users … can more easily place workloads on the cloud that best meet their application or business requirement, complete with common tooling, identity (single sign-on) and billing. They do not have to create new cloud silos. The self-service capabilities of the platform allow customers to launch new services and applications on demand on their cloud of choice. Through the unified capabilities, they can view cloud performance, usage and costs across clouds and services from one spot with centralized billing (and support if needed) from the partner.
CF: What is unique about this platform?
GT: Cloud Partner Navigator covers both the administrative part of the business as well as the technical side of delivering access to the services for end customers. It allows partners to have a meaningful role as a trusted adviser and allows them to build on top of VMware’s SaaS services, rather than just a one-off sale.
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